TERMS AND CONDITIONS

These Terms and Conditions govern your access to and use of the Bronwyn Jane Psychic Medium website (the "Website") and any services provided by Bronwyn Jane. By accessing the Website or engaging with the services offered, you agree to these Terms and Conditions. If you do not agree, you must immediately cease using the Website and services. By engaging the services of Bronwyn Jane Psychic Medium (referred to as "Bronwyn Jane"), you confirm that you have read, understood, and agree to the following terms and conditions.

Service Eligibility

Clients must be 18 years of age or older.
Children between the age of 15-18 years old with the written permission of their legal guardian may participate in the mediumship service, approval is required before booking a session.
Clients are not permitted to access services from a jurisdiction where esoteric content, reports, or online consultations are prohibited.

Nature of Services

Readings provided by Bronwyn Jane:

Are not a substitute for professional advice, including but not limited to legal, medical, financial, psychological or business advice, and it is advised that clients seek advice from the relevant qualified expert.
Are general in nature and are for spiritual guidance and entertainment purposes only, as required under Australian consumer law.
Clients are responsible for the choices they make based on the spiritual guidance provided during a session. Bronwyn Jane accepts no liability for the outcomes of client decisions and makes no warrants or guarantees.
Clients with pre-existing psychological conditions are required to seek advice from a qualified healthcare provider prior to engaging in services. Bronwyn Jane assumes no responsibility for clients who fail to disclose such conditions.

Client Responsibility for Accurate Information

It is the client's responsibility to ensure that all personal and contact details provided during booking are accurate.
Providing false or misleading information, intentionally including fake email addresses or incorrect phone numbers, constitutes fraud and will result in the cancellation of your appointment without notice or refund.

Appointment Guidelines

Punctuality:

The session begins at the scheduled time. If a client is late, the session will still conclude at the originally scheduled end time to avoid disruption to subsequent appointments.
If 10 minutes or later, the session will be cancelled without a refund.

Rescheduling:

Rescheduling of cancelled bookings is not guaranteed and is subject to availability.

Conduct:

Appointments will be terminated immediately, without refund, if you are found to be under the influence of illegal drugs or alcohol, or if you engage in abusive or threatening behaviour.

Third-Party Presence:

Readings are designed for individual clients only.
Bringing additional people, including babies, children, or companion pets, must be approved before the session.
Carpooling may affect the clarity of your reading as Spirit often connects with everyone present.
If another person is present off-camera during a Zoom or nearby during a phone session, their presence may impact the reading.

Transfer and Third-Party Bookings

Appointments cannot be transferred to another individual without prior approval.
All bookings and e-gift cards purchased must have the consent of the attendee.

Limitations on Services

Bronwyn Jane does not:

Remove curses or other perceived magical effects.
Engage in fortune-telling.

Termination of Services

Bronwyn Jane reserves the right to terminate or refuse service, or deny access to her Website or social media platforms if a client engages in:

Offensive, inappropriate, or abusive behaviour.
Actions that infringe on another individual’s privacy.

Confidentiality and Privacy

All client information and sessions are confidential and are protected by the Privacy Act 1988. Information will not be disclosed to third parties without your consent, except where legally required.

Recording of Sessions

With prior consent, clients may record sessions for personal use only.
Bronwyn Jane may record sessions for insurance purposes.

Refund and Payment Policy

All payments for online, Zoom, or telephone sessions are non-refundable.
For in-person readings:
- If you express dissatisfaction within the first 15 minutes, the session will be terminated, and no fee will be charged.
- If the session is completed, the full fee is payable.
Payments must be made using approved methods, as outlined during the booking process. These include PayPal, credit card, or debit card. We do not accept bank transfers, Zippay, AfterPay, or cash.

Limitations of Liability

Bronwyn Jane will not, in any case, be liable to any party for any direct, indirect, incidental, special, consequential, or punitive damages for the use of this site or any other hyperlinked websites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present. Clients are solely liable for the use of the website.

Although this website employs the latest in Secure Sockets Layer (SSL) technology and online transaction security, we will not be responsible for any damages, or consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorized manner.

Non-Disparagement

You agree not to publish, communicate, or make to any person or entity, in any media or a public forum, including on any social media sites, any comments or statement (verbal or written), that intentionally or unintentionally would, or is reasonably likely to, disparage, create a negative impression of, or is detrimental to Bronwyn Jane, services, customers or other associated third parties.

Clients agree not to make false or misleading statements to financial advantage themselves or disadvantage Bronwyn Jane (Criminal Act 1900, Section 192E)

Legal Compliance

These Terms and Conditions are governed by the laws of New South Wales and Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Sydney, New South Wales, Australia.

Intellectual Property Rights

All original content, including materials provided during services, is the property of Bronwyn Jane and is protected under the Copyright Act 1968 (Commonwealth). Unauthorized use, reproduction, or distribution of this content is prohibited and may result in legal action. Any interference with or disruption of the Website services, the security systems of the Website, or the Website content is prohibited and legal action will be taken against those involved.

Availability of the Website

Bronwyn Jane reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. Bronwyn Jane shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website (or any part thereof).

Site Policies

All of the above forms Bronwyn’s Terms and Conditions in conjunction with all pages on this website. We reserve the right to amend these Terms and Conditions at any time without prior notice. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, it shall not affect the validity and enforcement of any remaining conditions.

Read Ethics Policy

If you have any questions please contact us before booking a service.